
Non-life threatening illnesses and accidents, including minor injuries and general medical advice.
If your situation is life-threatening, please call Triple Zero (000)
VEMSA is an Australia-wide virtual emergency department operating 24 hours, seven days a week, providing specialist-led emergency care for non-life threatening conditions including urgent, chronic, and minor health concerns, as well as general medical advice. All our clinicians are highly trained in telehealth, and emergency medicine specialist input is immediately available as required.
We go beyond initial management, offering specialist referral, ongoing follow-up, facilitate hospital admission, and provide post-discharge care where needed.
VEMSA’s out-of-pocket fees for eligible Medicare card holders start from $38.50 for consultations between 8am-11pm and from $52.90 for overnight consultations between 11pm-8am.
Virtual consultations with emergency-trained clinicians for urgent, non-life threatening conditions.
Find out more →Diagnosis and management of asthma attacks, skin infections, lower back pain, suspected deep vein thrombosis, sprains and strains, headaches, and more.
Find out more →Expert care and reassurance for your little ones, including for conditions such as croup, minor fractures, vomiting, mild allergies, and fever.
Find out more →Compassionate medical support for anxiety, depression, and other acute mental health conditions.
Find out more →Pharmaceutical prescriptions provided by AHPRA-registered, Australian-based doctors where appropriate and clinically indicated.
Find out more →Official medical certificates provided by AHPRA-registered, Australian-based doctors where appropriate and clinically indicated.
Find out more →Ongoing virtual review and follow-up with your emergency doctor after the initial acute problem has been managed.
Find out more →Timely escalation through the healthcare system where required, including specialist referral or coordination of hospital admission.
Find out more →
Click the “Start Consultation” link.
Please select your preferred appointment time.
After booking, you’ll be asked to complete a short registration and informed consent form.
We’ll then send you an SMS and email with a secure link to join your video consultation.
Your virtual clinical assessment with an experienced clinician covers diagnosis, management, and next steps. Emergency medicine specialist input is immediately available where needed.
Straight after your consultation, we can provide:
Our team is available 24/7 after your consultation if needed.
We can:
If needed, we can connect you with a specialist from the VEMSA specialists network, often within a few days depending on the specialty and availability.